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Customer Reviews
Lily Pad Floral & Gifts
Local Plainfield, WI florist
Average Customer Rating: 4.9 of 5 stars. (31 reviews)
Date: Oct 22, 2024
Name: Deborah P

State/Province:IL

I’ve ordered from Lily Pad a couple of times and have always been so happy with the quality of their product, but more importantly their customer service is making sure the item I ordered was delivered safely and in a timely fashion for the recipient! I highly recommend shopping local and using Lily Pad for your floral needs!
Stacy Merritt's Reply:
Date: Oct 25, 2024, 12:19 pm

Thank you so much Debbie! Wo such high praise! We appreciate you and the community!
Date: Oct 21, 2024
Name: Kim K

State/Province:WI

Nice job friendly staff beautiful arrangement. Very flexible a little tight on the baby breath very satisfied.
Stacy Merritt's Reply:
Date: Oct 25, 2024, 12:21 pm

Kim thank you so much for your positive review! We appreciate you taking the time to reply!
Date: Oct 08, 2024
Name: Lorraine C

State/Province:WI

Stacy is a very friendly gal who goes out of her way to help you and make you feel comfortable. The arrangements she puts together are beautifully done. I have never been disappointed and enjoy doing my business there.
Stacy Merritt's Reply:
Date: Oct 08, 2024, 1:17 pm

Lorraine, Thank you so much for your kind words and for taking the time to leave a positive review! It is so appreciated! Many thanks. Stacy
Date: Aug 19, 2024
Name: Sarah S

State/Province:WI

Lily pad, thank you! You were so compassionate in a difficult situation. You over delivered on your promises. I’m so thankful for a local business, to be there for you in a time of need. Thank you for your goodness… Sarah
Date: Feb 18, 2024
Name: Bernadette S

State/Province:WI

The arrangements are always beautiful and the service is always fantastic!
Date: Jul 29, 2023
Name: jeri c

State/Province:WI

as usual you have outdone yourself. always so personable and helpful love the little added touch to a simple arrangement
Date: Jul 02, 2023
Name: jeri c

State/Province:WI

As uaual you have exceeded my expectations. The blue bird topped it off. loved the plant arrangement!!
Stacy Merritt's Reply:
Date: Jul 02, 2023, 3:04 pm

We are delighted that we were able to exceed your expectations! Thank you for your wonderful comments!
Date: May 24, 2023
Name: Aarathi R

State/Province:WI

Stacy was excellent in communication and making sure that the flowers were delivered. Thank you for your excellent service Stacy!
Stacy Merritt's Reply:
Date: May 25, 2023, 3:35 pm

Thank you, Aarathi! I really appreciate your taking the time to leave positive feedback! I hope your customer loved the bouquet!
Date: Apr 19, 2023
Name: Anne-Marie F

State/Province:AZ

Lily Pad was just wonderful! My mothers flowers were fresh & creative & right on time! I appreciate this attentive small town florist! Will use again.
Stacy's Reply:
Date: Apr 23, 2023, 6:31 pm

Thanks for the amazing review! I am so glad you were pleased!
Date: Apr 15, 2023
Name: Bill G

State/Province:WI

Did not the plant as advertised. Delivery was over an hour late for the event. Very disappointed.
Stacy Merritt's Reply:
Date: Apr 27, 2023, 9:33 am

Mr. Gruber, I am sorry that you were very dissappointed. I would like you to know that the order came in Friday evening after close of business, I called and spoke with a Mary to let her know that I would not be able to gett a rubber plant until Tuesday. Mary told me to use an Arbicola for a substitution. Also there was not a time specified for delivery, nor did Mary inform me that the plant needed to arrive by 11:00 am. I do have a rubber plant that I ordered specifficall for your receipient. Please call me at 715-335-4262 so that I can attempt to make this right with you. Sincerely, Stacy
Date: Mar 22, 2023
Name: Nicole G

State/Province:WI

Service was great. Thank you.
Stacy Merritt's Reply:
Date: Apr 04, 2023, 9:33 am

Thank you do much Nicole! I hope your loved one is doing better!
Date: Oct 24, 2022
Name: jeri c

State/Province:WI

I have ordered flowers on different occasions and am always..always satisfied..I love the personal touch given to every order..thanks so much!!
Stacy's Reply:
Date: Nov 02, 2022, 10:42 am

Thank you so very much for your wonderful review! I appreciate you for taking the time to leave positive Feedback! Thank you!
Date: Jul 17, 2022
Name: Brenda B

State/Province:WI

Lily Pad did a awesome job on the flowers for my mothers celebration of life. Every bodyloved them.
Date: Jun 03, 2022
Name: Jean B

State/Province:WI

I LOVE your plants! Thank you for creating beautiful gifts.
Stacy Merritt's Reply:
Date: Jun 26, 2022, 10:07 pm

Thank you so much for leaving positive feedback! Lily Pad Floral appreciates you.
Date: Mar 11, 2022
Name: Brittany Z

State/Province:WI

I have used Lily Pad a few times now and I have been very pleased each time! They put together custom arrangements that fit my vision and end up so beautiful. They are very easy to communicate with too! I would highly recommend them!
Stacy Merritt's Reply:
Date: Mar 12, 2022, 9:46 am

Thank You So much Brittany! We always try to fill our clients needs and work with their visions. Thank you again! Lily Pad
Date: Feb 13, 2022
Name: Linda M

State/Province:WI

Always a pleasant & beautiful expierence!
Stacy Merritt's Reply:
Date: Apr 09, 2022, 10:41 am

Linda, Thank you for taking the time to leave positive feedback!
Date: Jan 24, 2022
Name: Vanessa S

State/Province:FL

I ordered a birthday bouquet for my second mom. She loved it and said it was perfect. Thank you for making her birthday special.
Stacy Merritt's Reply:
Date: Jan 24, 2022, 12:42 pm

We are so pleased that your 2nd Mom Loved the bouquet! Thank you for letting us be a part of your special ocasion and thank you for choosing Lily Pad Floral & Gifts.
Date: Sep 21, 2021
Name: Nick L

State/Province:MN

Lily Pad delivered a beautiful arrangement to our family member in rural Almond. We live in Minnesota so didn't know what to expect. I'll definitely order through Lily Pad again.
Date: Sep 17, 2021
Name: Linda F

State/Province:TN

THANK YOU!! Stacey is wonderful to work with. Made our bouquet and balloon delivery extra special! Flowers were beautiful. HIGHLY recommend Lilypad
Date: Aug 31, 2021
Name: Jean B

State/Province:WI

You do a GREAT job with your flowers and plants. Thank you for making my day better, or the person I send to. Keep up the good work!
Stacy Merritt's Reply:
Date: Sep 03, 2021, 3:02 pm

Thank you Jean for taking the time to post a review! We strive to please all of our customers, it is nice when someone like you let's us know we are doing a terrific job!
Date: Jul 19, 2021
Name: Virginia R

State/Province:WI

Incredible service
Stacy Merritt's Reply:
Date: Jul 21, 2021, 6:10 pm

Thanks so much for sharing. We appreciate it so much!
Date: Mar 15, 2021
Name: Ken Z

State/Province:WI

The team at Lilypad went out of their way to make sure our flowers were delivered, and in doing that brought true joy to someone who needed it. Thank you Lilypad
Stacy Merritt's Reply:
Date: Mar 15, 2021, 11:30 am

Thank you for leaving feedback we truly appreciate it! We are so pleased we were able to put a smile on someone's face!
Date: Mar 13, 2021
Name: Stephanie H

State/Province:WI

Always pleased with the flower bouquets.
Date: Mar 08, 2021
Name: Rachel K

State/Province:WI

Beautiful arrangement! Flowers still look beautiful 5 days later.
Stacy Merritt's Reply:
Date: Mar 15, 2021, 11:31 am

Thank you for letting us know! We are glad that the flowers held up well.
Date: Feb 22, 2021
Name: Christine W

State/Province:WI

Just wanted to say glad to see the store open again and the flowers I picked up for Valentine's day are still good. Mom loved them and dad liked the candy. You will see me again. Thank you.
Stacy Merritt's Reply:
Date: Feb 26, 2021, 2:03 pm

Thank you so much for your positive review! We strive to please!
Date: Dec 24, 2020
Name: Deborah K

State/Province:MI

The flowers were delivered on time and were beautiful!
Stacy Merritt's Reply:
Date: Dec 28, 2020, 7:53 am

We are so glad that you were pleased! Thank you for choosing Lily Pad FLoral!
Date: Dec 17, 2020
Name: Jamie H

State/Province:WI

The arrangement I received was just stunning!
Stacy Merritt's Reply:
Date: Dec 28, 2020, 7:54 am

I am so glad that you were pleased! Thank you!
Date: Nov 07, 2020
Name: Sonia G

State/Province:WI

The order of flowers was on time and looked like the pictures of the arrangement I ordered
Stacy Merritt's Reply:
Date: Nov 19, 2020, 6:13 pm

I really appreciate the positive comments. We try so hard to make items look like the picture of the item ordered! Thank you!
Date: Oct 22, 2020
Name: Sonia G

State/Province:WI

Very happy with the online ordering, very user friendly
Stacy Merritt's Reply:
Date: Nov 19, 2020, 6:14 pm

Thank you for the positive feedback!
Date: Aug 26, 2020
Name: Beth K

State/Province:WI

Excellent service
Stacy's Reply:
Date: Sep 01, 2020, 12:38 pm

Thank you so much for taking the time to leave a positive review! As a new business it means so much to us!
Date: Jun 23, 2020
Name: Cindy W

State/Province:WI

My Sister had never been here before. We were very happy with the plants, the service, and prices! We will come here again!
Stacy's Reply:
Date: Sep 01, 2020, 12:51 pm

Thanks so much we are glad to hear that you were pleased with our service.